Customer Privacy

What Personal Information does Granite Chief collect?
When you place an order with us we collect your name, address, email address, telephone number
and credit card information. If you ask to be placed on our email list, we will collect your name and
email address.

Do we share your information?

We provide it to vendors essential to processing and shipping your order. We do NOT rent, share or
exchange any of your information with any other businesses or organizations. We use marketing
consultants to help us maintain and analyze our data and allow us to mail our catalogs and market
more efficiently. They may use cookies or web beacons to collect information about you, in
connection with providing you information about products and services that might be of interest to

How do you update your personal information?

You may update your email address, telephone number, billing and shipping addresses as well as your
interests through your account on You may also email your updated information

What type of information will you receive from Granite Chief?

Order confirmation
Shipping confirmation
Return order confirmation

Inform you of special events such as sales, movies, slide presentations, athletic events,
product reviews, warranty recalls, special offers and other interests for our outdoor and ski enthusiasts.
Is it safe for me to shop online at

Your online Granite Chief purchases are as safe as any other credit card purchases.
Granite Chief uses a sophisticated encryption technology to keep your credit card information safe
while you are shopping with us online or in our stores. Your transaction will all have the same high
standards for security.

Granite Chief uses SSL (Secure Socket Layering) 128 bit encryption to protect your information as it
travels over the internet. We also hold a secure key, or digital certificate, through Digital Signature
Trust. This key ensures that we are who we say we are and that any data exchanged online is protected
from theft and tampering. Consumer protection laws protect you against any unauthorized use of your
credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number
is used without your permission. If you suspect any illegal use of your card, call your issuing bank
immediately to make sure your rights are protected.

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TRUCKEE (530) 587-2809 | Granite Chief 2012 All Rights Reserved.